Delivery times
Effective Date:23-07-2024
Thank you for shopping at Skyuai! Here you will find all the information you need about shipping and delivery of your orders.
1. Processing Time
1.1. All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
2.1. We offer standard shipping for all orders, which typically takes 10-20 business days for delivery from the date of shipment.
2.2. For expedited shipping options, please contact our customer support team for availability and pricing.
3. Shipping Costs
3.1. Shipping costs are calculated based on the weight of your order and the destination country. The exact shipping cost will be displayed at checkout before you complete your purchase.
4. Tracking Information
4.1. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on our website or directly on the carrier's website.
5. Customs and Import Taxes
5.1. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processing.
6. Delays
6.1. While we make every effort to ensure timely delivery, shipping delays may occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or customs inspections. We appreciate your patience during such times.
7. Order Tracking
7.1. You can track your order using the tracking number provided in your shipping confirmation email. If you have any questions about the status of your order, please feel free to contact our customer support team.
8. Delivery Address
8.1. Please ensure that your delivery address is complete and accurate to avoid delays or lost packages. We will not be responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Us
9.1. If you have any further questions about our shipping and delivery policies, please contact us at +1 (425) 496-3468
Feel free to customize the above information based on the specific details of your dropshipping operations and any additional policies you may have. Providing clear and detailed shipping information helps set expectations and builds trust with your customers.
